Patient Rights & Responsibilities

As a patient of the NHS you are entitled to access healthcare services with no judgement, prejudice or discrimination. Every attempt will be made to ensure that an efficient, confidential and safe service is provided as part of your entitlement. We will endeavour to manage your ailments and diseases in a polite, welcoming and professional manner. Wherever possible the practice will attempt to be flexible and personalised to meet your requirements.

To ensure you get the best NHS service available we require you to take a certain amount of responsibility for your own health. We ask that you treat all staff with respect and consideration, making every attempt to access this service within the practice procedures. To enable us to appropriately manage your conditions please ensure that you follow advice and guidance given by all members of the team.