When contacting the surgery, please listen carefully to the options as they have been recently changed in order to direct you to the appropriate receptionist.

The options are as follows.

Press 1 for Prescriptions

Press 2 for Doctors Appointments

Press 3 for Nurses Appointments

Press 4 for Referrals

Press 6 for All Other Enquiries

To book an online appt please click on the following link

https://patient.emisaccess.co.uk

The practice prides itself upon having genuine same day access. Booking appointments in advance is available but not encouraged by the practice due to the increase of non-attended appointments.

MJOG appointment reminder service

It is important that a mobile number is given so that the surgery may be able to text appointment reminder or health reminders to you.

If you do not wish to participate to this, please let the practice know.

Please be aware reception staff will be required to obtain a reason for any appointment to ensure the most appropriate service is accessed.

Telephone Consultations

If you would like to consult with a doctor and do not thing you need to physically attend the practice, we offer the option of making a telephone appoitment with the doctor. The appointment times of this clinic are 12:30 till 13:00.

For more information regarding this service please speak to one of the practice receptionists.

Cancellations & Non-Attendance

We have a high number of appointments that are not cancelled by the patients which costs the NHS a lot of money. Please can you inform the practice as soon as possible if you are unable to attend your appointment on 0161 277 6939. We have a policy of three DNA's and then you are removed from the practice list and will not be allowed to register again. Please speak to reception if you have any questions.

Home Visits

If you require the medical attention of a doctor but are unable to attend the surgery, please contact the surgery before 10:30. This will enable staff to manage the daily workload and ensure doctors availability.

Practice reception staff will log your request in the appointment diary and the doctors will telephone you during the course of the morning to discuss this request.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

  Advanced Nurse Practitioners (ANPs)